Work-load fluctuation is often the most frustrating aspect of running a law firm. It makes it impossible to project profits, and should you experience a large influx of work, it can be stressful. On one hand you want to be able to accept all clients that come your way, on the other, you can’t take on more than the work week allows.
Technology is the crux of our modern civilization, so it is not surprising that it has also become the crux of the modern law firm. The American Bar Association updated their rules to include reference to all ‘electronic communications’, and thirty-one states have adopted the duty of technology competence into their laws, with Illinois’ being effective as of January 1, 2016.